returns center

how it works

select the items to return

get a refund confirmation

send it off when you can

common returns questions

is it easy to return items?

once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

how soon will I get my refund?

once your items are inspected by our warehouse, you'll receive your refund typically within 5 business days.

what if my final sale item is damaged?

please reach out to us at info@aceandjig.com, and we will help facilitate your request! 

what items are returnable?

items you purchased are eligible for returns within 16 days of fulfillment.

what items are non-refundable?

items marked as final sale.
items purchased with a promotion of 25% off or more.

international returns

at this time we do not provide shipping labels, and the customer is responsible for all shipping & duties on international returns. please reach out to us at info@aceandjig.com if you would like to initiate an international returns.

visit our full return policy for more information.

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